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1. Have you encountered a pothole(s) on San Antonio streets?

Yes
No
Closed to responses

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2. Did you report the pothole to the City of San Antonio?

Yes
No (please specify)
Closed to responses

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3. How did you report the pothole to the City?

Called 311
Used the 311SA app on my smart phone
Went online to 311.sanantonio.gov to report it
Contacted my council member
Called the city's street department
Sent a letter to the City Manager
Closed to responses

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4. What was the size of the pothole you reported?

Equal to or smaller than a sheet of notebook paper (1 ft x 1 ft)
Equal to or smaller than a large picture frame (3 ft x 3 ft)
About the size of a blanket or tarp (10 ft x 10 ft)
Closed to responses

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5. Once you reported the pothole, how would you rate the repair?

Very Good
Good
Acceptable
Poor
Very Poor (please share with us why and how could it be improved)
Closed to responses

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6. Once you reported the pothole, how would you rate our response time?

Very Good
Good
Acceptable
Poor
Very Poor (please share with us why and how could it be improved)
Closed to responses

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7. Any additional comments?

Closed for Comments

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8. Why didn't you report the pothole? Check all that apply.

I did not have the time.
I did not know potholes could be addressed by calling 311.
I didn't know the address/the street intersection of the pothole.
Other
Closed to responses

The next set of optional questions will help us improve our outreach efforts across the City. The information you share helps us better understand how your lived experiences contribute to your experience and perceptions in this survey. Your responses will remain anonymous.

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9. Please provide Name, Zip Code and Email.

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10. Gender:

Man
Woman
Non-binary/Third Gender
Prefer to self-describe
Closed to responses

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11. Are you transgender?

Yes
No
Closed to responses

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12. What is your sexual orientation? (Select all that apply.)

Straight/Heterosexual
Gay
Lesbian
Bisexual/Pansexual
Queer
Asexual
Prefer to self-describe:
Prefer not to say
Closed to responses

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13. What is your age?

Under 18
18-24
25-34
35-44
45-54
55-64
65-74
75 years or older
Closed to responses

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14. What is your Council District?

District 1
District 2
District 3
District 4
District 5
District 6
District 7
District 8
District 9
District 10
I'm not sure, but this is my address.
Closed to responses

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15. Please indicate your race/ethnicity(ies). Select all that apply.

American Indian or Alaska Native
Asian or Asian American
Black or African American
Hispanic, Latino, Latina, or Latinx
Middle Eastern
Native Hawaiian or Other Pacific Islander
White
Other Race/Ethnicity (please specify)
I prefer not to answer this question
Closed to responses

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16. Are you a person living with a disability?

Yes
No
Closed to responses

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17. If yes, please check all that apply:

Blind or low vision
Deaf or hard of hearing
Physical or mobility issues
Intellectual or developmental
Mental health
Chronic medical condition
Other, please describe:
Closed to responses

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18. Please share any accommodations you may require (for example: childcare, bio breaks for nutritional or restroom needs, proximity to exits, etc.):

Closed for Comments