Community Engagement

The City sought feedback from San Antonio residents on the future of dockless vehicles through two surveys. More than 4,400 people participated in the city’s first dockless vehicle survey in summer 2018, and more than 4,600 people participated in the City's second dockless vehicle survey in spring 2019. In addition, a survey of riders was performed with more than 800 participants who provided insight on how often they utilize dockless vehicles, for what purposes, and what mode of transportation they would have taken if not for the dockless vehicle trips. Finally, a telephone town hall was held on April 16, 2019 with 746 residents participating. A complete community engagement report was provided to City Council in May 2019.

The Grand Plan

See where we started and where we are now.

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Community Engagement

The City sought feedback from San Antonio residents on the future of dockless vehicles through two surveys. More than 4,400 people participated in the city’s first dockless vehicle survey in summer 2018, and more than 4,600 people participated in the City's second dockless vehicle survey in spring 2019. In addition, a survey of riders was performed with more than 800 participants who provided insight on how often they utilize dockless vehicles, for what purposes, and what mode of transportation they would have taken if not for the dockless vehicle trips. Finally, a telephone town hall was held on April 16, 2019 with 746 residents participating. 

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Your Voice in Action

A complete community engagement report was provided to City Council in May 2019.

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Dockless Vehicles in San Antonio

On December 12, 2019, City Council approved contracts for dockless vehicle operators as a result of a Request for Proposal (RFP) process. Effective January 12, 2020, Razor and Bird have contracts with the City of San Antonio to operate dockless vehicles in San Antonio. The permits are capped at 1,000 per vendor for a total of 2,000 permitted dockless vehicles in San Antonio. The City will continuously monitor the market and collect data on dockless vehicle usage, and in the event the data supports additional permits, City staff will present City Council with a recommendation.

Timeline:
  • Transportation Council Committee: April 29, 2019

  • City Council B Session: May 15, 2019

  • City Council A Session: May 30, 2019

  • RFP Issued: June 7, 2019

  • RFP Submission Deadline: July 22, 2019

  • RFP Awarded: December 12, 2019

  • Effective Contract Start Date: January 12, 2020